Shipping policy

Your order has to exist before it can make its way to you. We’ll get it moving as quickly as we can.

Where we ship

RINRON currently ships to addresses within the United States only.

We may expand shipping to additional countries in the future. If we do, this policy will be updated before international ordering becomes available.

Production and processing

Most RINRON products are made to order. This means your item is produced after your order is placed rather than pulled from a warehouse shelf.

Most orders are produced and shipped within approximately 2–7 business days, although production times can vary depending on the product, availability, order size, Print Provider, holidays, and periods of high demand.

Production time is separate from shipping transit time.

Shipping and delivery

Available shipping options and any applicable shipping charges will be shown at checkout before you complete your purchase.

Delivery times vary based on the shipping method, destination, carrier, and fulfillment location. Any delivery dates or timeframes shown during checkout or after purchase are estimates rather than guaranteed delivery dates.

Carrier delays, weather, holidays, and other circumstances outside our control can occasionally affect delivery.

Tracking

When tracking is available, tracking information will be provided after your order ships.

Please allow some time for tracking information to begin updating after a shipping label is created. In some cases, a carrier may not scan a package until it reaches a sorting facility.

Orders arriving in multiple packages

Some orders may be produced at different fulfillment facilities. If that happens, items from the same order may arrive in separate packages and at different times.

Separate shipments may also have separate tracking numbers.

Don’t panic if only part of your order arrives first—the rest may simply be taking a different route.

Shipping addresses and order changes

Please review your shipping address carefully before submitting your order.

Because made-to-order products can enter production quickly, address changes cannot be guaranteed after an order has been placed. If you notice an error, contact us at hello@rinron.shop as soon as possible and we’ll do our best to help.

Once an order has entered production or is being prepared for shipment, changes may no longer be possible.

Delayed or missing orders

If your order appears significantly delayed or tracking has stopped updating for an unusual amount of time, contact us at hello@rinron.shop with your order number.

We’ll review the available tracking and fulfillment information and help determine the next step.

Damaged, defective, or incorrect orders

If an item arrives damaged, defective, misprinted, or different from what you ordered, please refer to our Return & Refund Policy or contact us at hello@rinron.shop.